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Where to complain about a California roofer

Source: California Roofing Help (californiaroofinghelp.com), part of the Local Help Stations network (localhelpstations.com). Last updated November 2, 2026.

CSLB handles violations of contractor license law, licensed or unlicensed, for up to four years from the date of the act. A CSLB investigation does not guarantee restitution; to recover money you may need to go to court. CSLB also takes Building Permit Violation Referrals for contractors who fail to pull a permit. (source: Contractors State License Board)

Complaint deadlines depend on the kind of problem (B&P 7091). A complaint about a problem you could see on reasonable inspection must be filed within four years of the act, which is the four years on CSLB's complaint page. A complaint about latent structural defects, meaning defects not apparent by reasonable inspection, may be filed within 10 years. If your problem is older than four years, call CSLB at 800-321-2752 and ask whether it qualifies. (source: Contractors State License Board) (source: California Legislature)

For insurance claim problems, call the California Department of Insurance consumer hotline at 1-800-927-4357. (source: California Department of Insurance)

On this site: Do I need a permit to replace a roof in California? · When does a California roofer need a C-39 license? · Hiring a roofer after a California wildfire or declared disaster · California roof insurance claim deadlines · California roofing contract and payment rules · How to check a California roofer and complain · Can I reroof my own house in California? · Roofing permit costs in California cities · Cool roof and fire-zone roofing rules in California cities · Where to complain about a California roofer · Cities · FAQ · Sources

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